What is flexday.ai?
flexday.ai is our platform, used to build and run agentic AI solutions on your own data, with the ontology, connectors, agents, interfaces, governance, and the people who deploy it, all under one roof.
FAQ
Questions we actually get asked.
Not a generic FAQ template: the specific questions that come up in discovery calls, security reviews and POC scoping, answered the same way we'd answer them on a call.
PLATFORM & PRODUCTS
What flexday.ai actually is
What are the Edge products?
Five pre-built solutions, each carrying its own domain ontology, connectors, agents and interfaces: ConsumerEdge (direct-to-consumer product Q&A and fulfillment), SupplierEdge (supplier engagement and self-service), PeopleEdge (HR service and compliance), AssetEdge (plant, fleet and facility intelligence), and ContractEdge (contract clause checks and comparison).
Can you build something that isn't one of the five Edge products?
Yes. The same platform underneath the Edge products is what you use to create the Edge only your company could build, for a process nobody else has.
What AI model do you use?
flexday.ai is an Anthropic partner, with more than 25 Claude Certified Architects deployed directly into client teams rather than held centrally. The platform isn't locked to a single model either; different models can be used where they're the best fit for a given task.
How is accuracy actually measured?
Against a golden set built with your own subject matter experts, regression tested on every release, with a human in the loop for anything that should be judged by a person.
Does flexday.ai work with the systems we already use?
Yes. The platform connects to the systems you already run, Workday, SAP, SuccessFactors, UKG, ServiceNow and more, rather than asking you to migrate data before getting started.
ENGAGEMENT & PRICING
How working together actually works
How does an engagement usually start?
Most often with a six-week POC sprint: a scoped proof of concept built on your own production data, ending with an accuracy number rather than a slide deck.
What does a typical delivery team look like?
Two people to start, always. Team size is fixed at around day 60, based on what the work actually turns out to need rather than what a proposal guessed up front.
What does ‘forward-deployed’ mean here?
Engineers embedded directly inside customer workflows, not a separate discovery team handing off to a separate delivery team. The people who run the first workshop are still on the program at go-live.
What is an AI Center of Excellence, in practice?
An intake process, a scoring model, a set of gates, a reusable technical foundation and a standard for what “done” means, not a team with a name.
TRUST & SECURITY
What happens to your data
Is our data secure?
flexday.ai holds SOC 2, ISO/IEC 27001, ISO 42001, HIPAA, GDPR, CCPA, USDP, NIST CSF 2.0 and NIST 800-171 certifications, with live status and reports published at the Trust Center.
Does a human ever review what the AI does?
Anywhere the law or the situation expects one. Anything that should be judged by a person, an adverse HR determination, a legal position, a goodwill exception, still routes to one by design, not by exception.
Where does our data actually go?
Permissions travel with the data, so an agent can never show someone something they could not already see. Current certifications and data-handling detail are published in full at trust.flexday.ai.
Is our data kept separate from other customers' data?
Yes. Data segregation is enforced at the architecture level, not just application permissions, so no customer can reach another customer's records.
COMPANY
Who's behind it
Who is behind Flexday?
Flexday was founded in 2021 by people who ran data and AI transformation inside industrial enterprises before starting the company. The team includes 14 PhDs across AI, imaging, retrieval and optimization, based in the United States and India.
How is this different from a Big 4 consultancy or a point AI product?
A Big 4 firm sells a strategy and staffs it with people learning on your budget. A product vendor sells a license and wishes you luck. Flexday builds the thing, on its own platform, with your people, and is one of the few places where the platform and the delivery organization are the same company.